Tag Archives: Values
Why you need to know what people’s values are

  Do you know the difference between objectives, values and behaviours? It’s a very important distinction.   ◦    Objectives are what you need to achieve◦    Behaviours are how you do it◦    Values are why you do it that way      Values tell you how people … Continue reading

Posted in Behaviour, Communication, Management Skills, Objectives, Recruitment | Tagged , , , , | Comments Off on Why you need to know what people’s values are

How can you trust your people when you are not there?

  We only speak to customers   I was trying to get a price for my car this week, so I called a company well known for buying and selling used cars. In fact we bought our daughter’s car there. … Continue reading

Posted in Leaderhip skills, Objectives, Recruitment, SMART Objectives | Tagged , , | Comments Off on How can you trust your people when you are not there?

Was Nelson Mandela exceptional?

  There were many things about Nelson Mandela that made him the man he was. I’m going to focus on just one, his communication skills.       One small example   During the divorce between Nelson and Winnie Mandela, … Continue reading

Posted in Communication, Leaderhip skills, Leadership, Negotiation | Tagged , , | 2 Comments

How Honest Are You?

In a piece of fascinating research Dr Stefan Fafinski and Dr Emily Finch studied public perceptions of dishonest behaviour. Some of the findings were a little surprising, if disappointing. Nearly two thirds of people said they had taken stationery home … Continue reading

Posted in Brain, Communication, Improving Performance, Management Skills | Tagged , , , | 4 Comments

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