Tag Archives: communication skills
Advanced questioning skills

Do you use your questions effectively? Do you ask the right questions? I was working with a client recently looking at the questions she had used in an interview. On first inspection they seemed perfectly reasonable. But when you dug … Continue reading

Posted in Behaviour, Communication, Recruitment | Tagged , , | Comments Off on Advanced questioning skills

How to avoid mistakes when implementing change

To avoid mistakes, you need to know why the mistakes happen.   You may have seen this blog 5 Big mistakes to avoid when managing change In it I identified five mistakes you need to avoid when you are implementing … Continue reading

Posted in Brain, Change management, Communication, Stress | Tagged , , , , , , | 7 Comments

Getting Your Ideas Accepted

The Post-It Note I am indebted to Grapevine reader David McCoy for drawing to my attention an article about the 30th birthday of the Post-It note. I’m old enough to remember life before the Post-It and what an innovation they … Continue reading

Posted in Behaviour, Communication, Improving Performance, Management Skills | Tagged , , | Comments Off on Getting Your Ideas Accepted

The Orchestra

My father told me this story that he heard at a conference run by some school inspectors many years ago. An auditor was mistakenly sent to audit an orchestra giving a concert. He took his job very seriously and carried … Continue reading

Posted in Behaviour, Communication, Improving Performance, Time Management | Tagged , , | Comments Off on The Orchestra

How Easily Do You Take Offence?

In February I sent out an email about Prioritisation that started with a slightly modified quote from the great Jane Austen. I was delighted that one of our readers spotted it and wrote back saying that he was planning a … Continue reading

Posted in Communication, Difficult People, Improving Performance | Tagged , , | 2 Comments

A Good Question

In our village we carry out various fund-raising activities often for local charities and also for our church roof (yes, really). It was at one of these events that I ran the bar. As an experienced barmaid (a long time … Continue reading

Posted in Communication, Management Skills, Negotiation, Uncategorized | Tagged , , | 2 Comments

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