What should you do when you have a performance issue with a team member?

  Poor Performance Jim came on one of my Leadership Skills training courses. He came across as a lovely, kind manager. He had a difficult situation to deal with. He recounted a horror story to us of a feckless and … Continue reading

Posted in Behaviour, Difficult Situations, Leaderhip skills, Measuring performance, Performance Management | Leave a comment

He’s the nicest person, but I wish we’d never hired him…

Some of the nicest people I’ve worked with have been useless at their jobs. Sad, but true. I’m sure you’ve known people like that too.   How does this happen? After all, you know you went through a tough selection … Continue reading

Posted in Happiness, Interviews, Person Specification, Recruitment | Leave a comment

The Sad Death of a Great Teacher

  On Wednesday I was quoting my old Maths teacher, Mike Bullen (always known as Mr. Bullen to us while we were at school). “If you’d just get the easy questions right you’d all pass the exams.” When I got … Continue reading

Posted in Brain | Tagged , | 2 Comments

Hot Chocolate For Your Memory (yes really)

  How’s your memory? A while back, I touched on an issue that plagues a lot of people as they get older – memory loss and difficulty forming and keeping new memories.     A big part of memory difficulties … Continue reading

Posted in Brain, Grapevine, Memory | Tagged | 4 Comments

How do you use résumés and CVs in recruitment?

  How much should you rely on CVs and résumés? Are they any good at all?   I recently talked to a man from a recruitment agency who had stopped using them.       The recruitment basics   You … Continue reading

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How many years experience should a candidate have?

  Often our recruitment clients are very specific about how much experience they need candidates to have. They say they want 9 years of experience in one area 5 years of something else and more years of yet another area. … Continue reading

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Is recruitment an art or a science?

  Here’s a question I needed to answer recently, along with what store you should set by résumés / CVs and how much experience you should be looking for or if experience even counts at all.   A few principles … Continue reading

Posted in Grapevine, Recruitment | Tagged | 2 Comments

How do you measure ‘soft’ skills?

    One of the things our recruitment clients often ask about is how to measure ‘soft’ skills.     Yes, they are more difficult to measure than some of the more technical skills. However, there are ways. Today I’m … Continue reading

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