Grapevine – The Blog

What’s a Handbag got to do with Objectives?

  Here’s a story of how an employee’s bad (non SMART) objectives led to me losing a very nice handbag.   It’s a story of the consequences of badly-written objectives for your customers and for you.   Many years ago … Continue reading


Posted on by Nancy SlessengerComments Off on What’s a Handbag got to do with Objectives?


Get your 2014 objectives right

    Getting your objectives right is a great way to start off a new year.     People often have good intentions when they set objectives, but then fall into some of the easy traps that make objectives useless … Continue reading


Posted on by Nancy SlessengerComments Off on Get your 2014 objectives right


Taking Risks at Christmas

  Did you know that taking risks improves performance? And did you also know that creativity improves when you have a clear objective and need (“Necessity is the mother of invention” they say).     Here’s a little festive tale … Continue reading


Posted on by Nancy SlessengerComments Off on Taking Risks at Christmas


How can you trust your people when you are not there?

  We only speak to customers   I was trying to get a price for my car this week, so I called a company well known for buying and selling used cars. In fact we bought our daughter’s car there. … Continue reading


Posted on by Charlie HallComments Off on How can you trust your people when you are not there?


Was Nelson Mandela exceptional?

  There were many things about Nelson Mandela that made him the man he was. I’m going to focus on just one, his communication skills.       One small example   During the divorce between Nelson and Winnie Mandela, … Continue reading


Posted on by Nancy Slessenger2 Comments


3 ways to inspire your people

  An easy way to inspire you people is to see what others do that works and then copy it. Here’s an example that you might like to copy.   Recently I attended the Annual Leadership Conference of our client, … Continue reading


Posted on by Nancy SlessengerComments Off on 3 ways to inspire your people


Admin – how hard can it be?

  Admin – how hard can it be? 7 Tips on how to manage admin properly, and a great poem   I was recently a guest speaker at a superb conference. It was the annual conference of one of our … Continue reading


Posted on by Charlie Hall2 Comments


How much more could you delegate?

  You could be delegating so much more than you think…     Have you ever noticed there are things your manager needs to delegate? Things that you could do (possibly better than he or she does them)?     … Continue reading


Posted on by Nancy SlessengerComments Off on How much more could you delegate?


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