Feedback – The Blog

How do you get reliable feedback?

  Here’s a great piece of advice:   “Don’t accept your dog’s admiration as conclusive evidence that you are wonderful.”   Ann Landers   (I think this advice is probably doubly true for cats.)   Using feedback from your doting … Continue reading


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Never Give Feedback Again

  Stop Now   You may be surprised to see me advising you not to give any more feedback. But I am. What I am going to tell you about will make performance management, performance reviews and performance itself much … Continue reading


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Why badly given feedback is worse than no feedback

  When you give feedback in the right way, you improve intelligence. When you do it badly, you do the reverse.    (Of course, it is much easier to give feedback if there were smart objectives or smart targets in … Continue reading


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If it’s not broken, don’t fix it?

  Most days I go for a run along the lane at the edge of our village.   It’s a lovely route, marred only by the litter I find along the way. Once someone even left a fridge freezer in … Continue reading


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How do you know if you are doing a good job as a manager?

  How do you measure your performance as a manager?     If you have been reading these blogs for any time at all, you will know that measuring your performance against your objectives is vital. But there are other … Continue reading


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How do you give feedback to people who don’t want it?

  The short answer is, you don’t. What you do is achieve your goal in other ways.     Firstly, what is feedback?   Feedback is just factual information about what you said or did and the consequences of those … Continue reading


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Keys to an ideal performance review

  What’s important about how you carry out a performance review or appraisal?   The first time I did one, I had had no training, no preparation and hadn’t even had a review of my own. So I had no … Continue reading


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Standards of behaviour

    How do you set standards of behaviour? Many organizations quote their values and say how important they are, but how many times have you heard companies swear that people are their greatest asset before making many of them … Continue reading


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