Difficult Situations – The Blog

What should you do when you have a performance issue with a team member?

  Poor Performance Jim came on one of my Leadership Skills training courses. He came across as a lovely, kind manager. He had a difficult situation to deal with. He recounted a horror story to us of a feckless and … Continue reading


Posted on by Nancy SlessengerLeave a comment


Emotional intelligence – An easy way to improve it

  How good is your emotional intelligence? And does emotional intelligence help anyway?     And if it does, can you improve it?       Emotional intelligence     This is your ability to   • Identify emotions (both … Continue reading


Posted on by Nancy SlessengerLeave a comment


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