Advanced option: Difficult Behaviour Duo
Difficult People Made Easy – the book, and The Quick Guide to Dealing With Difficult People, the booklet, for quick reference at a special price.
Difficult Behaviour Duo (book + booklet)
Difficult People Made Easy - the book, and The Quick Guide to Dealing With Difficult People, the booklet, for quick reference.Price: $24.64
The Quick Guide to Dealing With Difficult People
Practical tips and techniques to help you deal with difficult behaviours from colleagues, customers and anyone else you know.Price: $8.13
A bargain if you want to have all the detail and examples in the book, but keep a small handy quick reference guide with you for those difficult moments.
This is the ultimate guide to dealing with and managing difficult people.
Sir John Harvey Jones endorsed Nancy’s flagship text describing it as an
2. The Quick Guide To Difficult People – a pocket sized distillation with quick tips for dealing with difficult moments.
Available as either hard copy paperback book and booklet, or as an instant download in universal pdf format.